Privacy Policy

From buyers: your phone number, name and email (both optional), emirate, the requests you post (car, part, photos, optional chassis number), your chats with shops, and any order details you enter when confirming an order. From shops: your shop name, contact, trade license or access code, location pin, coverage and gallery. We also collect basic device and usage data to keep the service running.

To match your request to the right licensed shops, let you chat, record orders, run shop subscriptions, prevent abuse, and improve the app. We do not sell your personal data.

A matched shop sees your request details. Your phone number is shared only after a shop confirms it has the part — and you can keep it private and chat in-app instead. If you confirm an order, the details you enter are shared with that shop so the two of you can arrange payment and handover directly.

Buyers pay us nothing, so we hold no payment details for them. Shop token purchases and subscriptions are handled by our payment provider; we store the shop’s balance, transactions and subscription status — never full card details.

Our Scrap shops and Car recovery directories list businesses compiled from publicly available sources to help buyers find them. A listed business can ask us to update or remove its entry at any time.

Your reports to our moderation team stay private. Star ratings of a shop are aggregated and may be shown publicly to help other buyers, but are never tied to your name.

We keep your data while your account is active. If you delete your account, we remove or anonymise your personal data, except where we must keep records for legal or fraud-prevention reasons.

You can edit your profile, hide your phone number, turn notifications on or off, and request deletion of your account at any time from Settings. Contact us to access or correct your data.

Data is stored with our cloud provider using encryption in transit and at rest. No system is perfectly secure, so use a strong, unique sign-in and keep your device safe.